FitFido - Your dog's whole health, down to a science

Privacy Policy

Effective Date: 1st June 2026

At FitFido, we take your privacy very seriously. Building a trustworthy, safe platform for you and your pet is our top priority, which is why we will never sell, rent, or share your data with outside companies. Your pet's health and nutrition journey is personal, and we are committed to keeping it secure. This policy explains what information we collect, how we use it, and how we keep it safe.

1. Information We Collect

We collect data to provide and improve our dog health tracking services:

  • Authentication Data: We receive your name and email address via Sign in with Apple or Google. If you use "Hide My Email," we receive a unique, anonymous relay address.
  • Pet Health & Nutrition Data: To provide core functionality, we collect information you provide about your dog(s), including:
    • Dog Profiles: Name, breed, age, and activity level.
    • Body Composition: Weight entries and Body Condition Scores (BCS 1–9).
    • Nutrition Logs: Food intake, treats, and custom food catalog entries.
  • Camera & Images: When using FitFido AI™, we process images of food labels to extract nutritional data. These images are used solely for analysis and are not stored or sold for advertising.
  • Service Data: Your data is securely managed and synced via Supabase.

2. How We Use Your Data

Your data is used strictly for:

  • Health Tracking & Analytics: Generating weight history charts and health trends.
  • Scientific Calculations: Using dog profile data to calculate Resting Energy Requirements (RER) and Daily Energy Requirements (DER).
  • Personalized Recommendations: Providing daily calorie budgets and feeding suggestions based on veterinary guidelines.
  • Account Management: Securing your profile and syncing data across devices.

3. Email Communications

If you choose to opt in to our mailing list, we want you to know exactly how we handle your inbox:

  • Occasional Updates Only: You will receive very occasional emails regarding new product features, updates, and exclusive offers from FitFido only.
  • Zero Spam Policy: We value your time and space. We promise to never flood your inbox or send spam.
  • Strictly Confidential: We will never sell, rent, or share your email address with third parties EVER, for any purpose. - Cancel Anytime: You remain in complete control. You can opt out of these communications at any time directly within the App Settings or by clicking the "Unsubscribe" link found in the footer of any email we send.

4. Medical Disclaimer

FitFido is intended for informational and tracking purposes only. It is not a medical device and does not diagnose, treat, or prevent any medical condition. The calorie calculations and health trends provided are estimates based on general veterinary guidelines. Always consult with a licensed veterinarian for professional medical advice or before making significant changes to your pet's diet or exercise routine.

5. Google Limited Use Disclosure

FitFido's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

6. Data Sharing & Security

We do not sell, rent, or trade your personal data. We only share information with secure third-party service providers (like Supabase) strictly necessary to operate the app, deliver our services, or when required by law.

7. Data Deletion & Retention

We retain your data only as long as your account is active.

  • Immediate Account Deletion: At any time, you can use the "Delete Account" button in the settings of the app. Upon confirmation, it will immediately and irreversibly remove all your personal data, pet profiles, and tracking history from our systems.
  • Exit Surveys: The only exception to retention is if you choose to complete our optional exit survey during deletion. We retain only this anonymous feedback to help us improve FitFido. This data is entirely unlinked from you, contains no identifying details, and cannot be traced back to your account.
  • Manual Requests: Alternatively, you can request account deletion by contacting us with the subject "Data Deletion Request," and your data will be permanently wiped within 30 days.

8. Contact Us

If you have questions about this policy, please contact us.